TLN 2.0 – Websocket Feed Service Degradation

Incident Report for Earth Networks

Resolved

This incident has been resolved.
Posted Apr 24, 2025 - 10:13 EDT

Update

We are continuing to monitor for any further issues.
Posted Apr 23, 2025 - 19:29 EDT

Monitoring

A fix has been implemented to get us back to a stable web socket feed and the feed should be back to normal. We are still monitoring closely on the service health.
Posted Apr 23, 2025 - 17:52 EDT

Investigating

We are experiencing issue with the web socket feed. Customers may experience disconnections and reconnections at this time. We are actively trying to remediate the issue.
Posted Apr 23, 2025 - 17:23 EDT
This incident affected: Lightning Data Feeds (TLN 2.0 – Websocket Feed).
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