The Sferic Mobile Alert notifications on iOS have been restored. The system is fully operational at this time. We apologize for the inconvenience. If you need additional assistance, please reach out to our support team by contacting support@earthnetworks.com.
Posted May 11, 2023 - 23:28 EDT
Identified
Sferic Mobile iOS Customers Only - We have detected a service interruption. Customers using the Sferic Mobile app on iOS are not receiving Earth Networks Alert notifications (push alerts). We have verified Alerts are sent from Earth Networks and they will show in the app when opened but you will not receive notification on the lock screen, in the notification center, or as a banner.
During this interruption, you may also view Sferic Maps directly, to monitor weather in your area. Users of Sferic Siren are also not impacted by this interruption.
We continue to work to resolve this interruption, and we will provide an update upon resolution.
