Notice of Service Interruption - Earth Networks Lightning
Incident
Report for Earth Networks
Resolved
The lightning system has been restored. Sferic Maps, Sferic Alerting, Alert Feed, and Sferic Siren (Outdoor Alerting System) are fully operational at this time. We apologize for the inconvenience. If you need additional assistance, please reach out to our support team by contacting support@earthnetworks.com.
Identified
This message is to inform you that we continue to experience a service interruption impacting our lightning system. We will send another update upon resolution, or with more detail if the downtime continues.
Thank you for your patience.
Thank you for your patience.
Investigating
We have detected a lightning system service interruption. Please be advised this may result in a decreased performance of lightning alerting and this will impact derived products including, but not limited to: Sferic Maps, Sferic Alerting, Alert Feed, and Sferic Siren (Outdoor Alerting System).
For Lightning Data Feed Users - If you have transitioned to TLN 2.0, this service interruption does impact you. If you have not transitioned, then you are not impacted.
During this interruption, please refer to a backup option like Sferic Maps, to monitor weather in your area.
We will provide an update upon resolution or, if the downtime will be prolonged, expected time to resolution.
Thank you,
Earth Networks Support Team
support@earthnetworks.com
For Lightning Data Feed Users - If you have transitioned to TLN 2.0, this service interruption does impact you. If you have not transitioned, then you are not impacted.
During this interruption, please refer to a backup option like Sferic Maps, to monitor weather in your area.
We will provide an update upon resolution or, if the downtime will be prolonged, expected time to resolution.
Thank you,
Earth Networks Support Team
support@earthnetworks.com
This incident affected: Sferic Siren (Siren Lightning Alert Service, Siren Widget), Sferic Maps - Alert Layers (Earth Networks DTA Layer), Sferic Alerting (Lightning Alerts, Dangerous Thunderstorm Alert Service, Custom Notifications), Lightning Data Feeds (TLN 2.0 – TCP Feed, TLN 2.0 – Websocket Feed), Sferic Maps (Lightning Layers), and Sferic Data Stream.